Contact us
The fastest way to reach us is by email. Tell us what you were trying to do, what happened, and — if it helps — the device and browser you were using.
We aim to reply to email within a couple of business days. Hosts on the Pro plan get priority support, and Event Pass hosts get email support for their event.
Quick answers
Getting it on your TV
Draw2Life runs in any modern browser. Open the room’s display link on a smart TV, or cast a laptop or plug in a streaming stick. No app and no special hardware needed.
Scanning a drawing
Open the room link on a phone and point the camera at the colored sheet. Print templates at 100% scale and don’t crop the corner markers, so the phone can straighten and read the page.
Moderation & safety
Every drawing is checked before it appears, and hosts have a one-tap kill switch. Schools can turn on a manual approval queue so a teacher okays each drawing. Guests stay anonymous.
Plans & billing
Start free, buy a one-time Event Pass for a single event, or subscribe to Pro for recurring rooms. Manage or cancel a Pro subscription through the Stripe customer portal.
For more, see the FAQ on our home page.
Policies
The details of how the service works and how we handle data live in our policy pages:
- Terms of Service — the service, acceptable use, and billing.
- Privacy Policy — what we collect (no raw photos, anonymous guests, everything expires).